![]() ![]() So, I go to find a win 8.1 restore and lo and behold my restore points are all gone and protections were OFF again. Reinstalling everything was a mess, and thank goodness I checked to see if kapersky was back in my IP protocol stack (it was.) Kapersky/ZA really made a mess of this machine. 8.1 still worked ok and I was able to begin cleaning up the ZA mess. Unfortunately I'd just gotten win10 and didn't realize the protection settings were turned off. Left clicking to start anything stopped working. Not only that but it corrupted win10's OS to the point that stopped working right. Just wait and your Kindle will come back to life. Youll see the Kindle splash screen and a fill-up bar. Make sure you keep holding the button for 20 seconds even the screen goes black. Hold down the power button for 20 seconds and then release it. The install generated an error and shut down. Here comes to the ultimate solution: hard reboot your kindle. What had led up to all this was a failed install of an update of my ZoneAlarm firewall. I click on it and get a black screen which immediately disappears and the taskbar icon is translucent. The application encountered an unexpected error. uninstalling and reinstalling did not solve the problem.
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